E-Commerce and Marketplace Career Opportunities

Do you fancy joining an experienced international team of e-commerce techs and retail marketing specialists, covering all aspects of setting up, optimising, enhancing account performance and advertising on online marketplaces for leading global brands including Blistex, Heck, Rough Guides, SIGG, Brabantia and Sphero?

Then read on!

Working at Marketplace amp you’ll get to work with some awesome innovative brands, as well as leading household names!

And did we mention we’re based in a Castle (!), in a beautiful town centre location and here are some of our fun perks! ?

• Staff pension scheme
• Complimentary car parking
• Bacon Butty Fridays
• Regular agency lunches
• Staff socials
• Personalised training program – you choose the best conferences, workshops and events for your needs!
• Bottomless treat bowl (fruit as well!)

Here at Marketplace amp, we’re constantly on the hunt for uber-talented individuals with a real thirst for e-commerce. So if you live and breathe e-commerce and are looking to join an awesome agency do email aimeanderson@marketplaceamp.com.

July 2019 ** Live vacancies **

Apply today direct to aimeanderson@marketplaceamp.com **

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E-Commerce Client Services Manager

Are you an experienced CSM with a minimum of 2 years’ experience in managing multiple international/national accounts and clients, and preparing and managing e-commerce strategies, including Amazon and eBay marketing?  The Client Service Manager position is pivotal in the delivery of services to a portfolio of Marketplace amp’s clients.

You will oversee multiple accounts, anticipate and manage the resolution of operational issues, lead and drive growth strategies. You’ll be well-versed at collaborating internally with our Sales, Operations and Content team on onboarding new clients and solution adoption, and to develop growth strategies for their businesses, and helping optimise the customer experience from click to delivery to returns.

Responsibilities include:

• Managing new and existing clients, working cross functionally to deliver services in the agreed upon time frame and according to client expectations
• Understanding client roadmaps and ensuring needs are anticipated and opportunities are identified
• Owning and resolving a wide range of requests and account issues
• Independently proposing, developing and leading cross functional solutions to solve client requests with minimal guidance
• Responsible for client satisfaction for a portfolio of clients measured via client surveys and other methodology
• Promotes and ensures contract adherence
• Collaborates with existing clients to gather and understand clients’ requirements for add-on services
• Professionally interacts with clients, building strong relationships
• Conducts client meetings and Quarterly Business Reviews 
• Creates and presents executive summaries at the end of each client project highlighting key contributors, lessons learned and applied and successes

Requirements:

• Degree level qualification, or equivalent experience
• Minimum of 2 years’ experience in managing multiple accounts and e-commerce strategies, including delivery on Amazon and eBay marketing
• Excellent written and verbal communication skills are essential
• Extensive experience in a CSM equivalent role
• First-class phone manner
• Attention to detail and ability to multi-task and prioritise at any one time as issues arise
• Commercially aware and able to chase KPI targets as part of team
• Experience in a high pressure, customer facing role
• Proven track record in building positive relationships with clients
• Able to plan, execute and manage high volumes of work
• Requires a high level of analysis, judgment, negotiation and problem solving skills

Apply today direct to aimeanderson@marketplaceamp.com **

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Junior E-Commerce Copywriter

Key Responsibilities:

• Write consumer-friendly product descriptions

• Ensure copy is clear, concise, on-brand and accurate

• Liaise with internal team and clients to understand the product stories and write copy that excites consumers

As a Junior Content Writer, you will:

• Write in-depth product descriptions with the perfect blend of creative and technical writing skills for Amazon (A+ Content) and eBay

• Research and compile informative product information to influence purchasing decisions

• Edit product descriptions, buying guides, and supportive text throughout e-commerce websites and on occasions Press Releases and Marketing Materials

• Undertake user-focused keyword research to highlights areas of potential growth, inform content strategy and optimisation

Qualifications:

• 1+ years editing experience in a corporate setting, agency or e-commerce

• Must demonstrate exceptional attention to detail and ability to self-manage a heavy workload and hit deadlines

Apply today direct to aimeanderson@marketplaceamp.com

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E-commerce Account Executive 

Looking to move into e-commerce with full training programme to get you up to speed and a guru in e-commerce in no time, then this is the fab opportunity for you!

Do you have an:

• Outstanding ability to think analytically, identify and resolve problems?
• Ability to multitask, keen organisation skills and good with numbers?
• Ambitious and entrepreneurial mind, motivated and driven by high growth within the online retail industry?
• A degree (or equivalent) in a marketing/e-commerce-related field?
• At least 1 years’ e-commerce experience?
• Outstanding proficiency in Excel, think functions, formulas and tables?
• Ability to think outside of the box and implement creative thinking when faced with a problem to identify the issues and present solutions

You’ll be learning on the job, assisting our awesome e-commerce manager and team with managing, supporting, optimising and growing the sales of e-commerce customers with a major focus on Amazon EU and US.

The core duties of the role include:

• Using website analytical tools to optimise conversion rates, working and testing with the wider marketing team to improve the customer journey
• Assisting our awesome e-commerce manager and team with managing, supporting, optimising and growing the sales of e-commerce customers with a major focus on Amazon EU and US
• Generating regular reports for all relevant metrics including spend, conversions and return on advertising investment, communicating the relevant information and developments to teams and management

Want to find out more? Why not send your CV to aimeanderson@marketplaceamp.com.  

Good luck and we look forward to hearing from you!

No agencies please!