E-Commerce and Marketplace
Career Opportunities
Why work at amp?
You’ll be #AMPed at amp!
If you live and breathe e-commerce and are looking to join an awesome agency, do get in touch!
Be AMPed working with leading global brands from Eat Natural to Durex and Dettol!
There’s plenty of awesome extras that come from being part of our team, from personalised training programs (£1,000), monthly mindfulness, remote and office-based working (Cambridge/Bury offices), flexi-time, staff pensions, bonus scheme and fab socials too!
our fun perks!
You’ll be #AMPed at amp!
There’s plenty of awesome extras that come from being part of our team from:
personalised training program
monthly mindfulness
remote working
flexi-time
staff pensions
fab socials
open positions
Senior Performance Marketing Manager
As an ambitious, data-driven marketing professional with specialist knowledge in e-commerce platforms, in particular Amazon, Ocado and eBay, you will build rapport with stakeholders, deliver actionable feedback and provide recommendations for channel improvement and optimisation.
As a thought leader in the industry, with a commercial mindset, you will strategize, lead and deliver growth projects and manage an annual advertising spend of £1.5m+.
As a team leader and manager, you will have sole responsibility for building and managing the Performance Marketing team.
Detailed Responsibilities
- Leading the performance marketing division. You will report directly to the MD and will play a pivotal role within the company to help us achieve our growth ambitions as we scale. We currently have a Performance Marketing Manager working on DSP and AMS and anticipate scaling the team.
- Developing our marketplace strategy playbook and team performance including: Amazon Advertising and DSP eBay PPC, Promoted Posts Advanced, Google Adwords – driving traffic to Amazon Listings, Amazon Attribution – of social media acquisition channels
- Developing other marketplaces such as Walmart and Ocado Citrus Ads
- Managing and being responsible for the global P&L for Performance Marketing
- Developing commercial strategy, forecasting, tracking and KPI monitoring
- Reviewing performance and pro-actively identifying areas for improvement across all markets we operate in
- Pro-actively identifying and driving future improvements, developments, and initiatives
- Managing daily spend through manual, automated and machine learning led optimisation, in line with targets and monthly budgets
- Forecasting demand
- Pro-actively pursuing new growth opportunities with clients
- Big Data analysis of the entire marketing funnel
- Line management and building a PPC and DSP team to include managing existing team members covering: Performance Marketing Manager, PPC support, and Technical team to drive ads performance and efficiencies
Attributes sought
- 5+ years experience in digital marketing and eCommerce
- High level of experience managing paid social campaigns at a global scale
- Extensive experience of operating performance channels yourself with high levels of spend
- Deep understanding of global e-commerce markets
- Degree level qualification, or equivalent experience
- A fundamental understanding of core concepts e.g. match types, customer journeys, application of negative keywords and bids
- Excellent time management, organisation and communication skills (in writing and in-person)
- Awesome problem-solving skills
- Team Management and ability to grow a thriving team
- Growth mindset
- Entrepreneurial spirit that thrives in a fast-paced and high-growth e-commerce business
- A high level of integrity
team culture
We are a close-knit team that is AMPed to work together. Our values include:
- Transparency – clarity in communications and understanding of the business. We play with a straight bat!
- Be Curious – our team are proud to always be learning and training in e-commerce and big data.
- Collaboration – teamwork makes the amp dream work! Challenges are shared and solutions are found as a team.
- Work hard, have fun and make a difference, we contribute to support charities such as the GateHouse Project (Food Bank).
Junior E-commerce Content Executive
This is a hands-on role that requires attention to detail. You’ll be responsible for launching and maintaining product listing content on the world’s leading online marketplaces e.g. Amazon and eBay. You’ll undergo auditing, listing enhancement and optimisation of product catalogues, keeping listings pixel-perfect and amplifying clients’ sales!
The ideal candidate should have an active interest in digital marketing and enjoy problem-solving and working in a process-driven yet creative, fast-past environment.
We’re looking for someone who is ambitious and is keen to grow with us – if successful in this position you’ll have the opportunity to develop new skills and, as an Amazon Advertising partner, you will be required to pass relevant certifications.
detailed responsibilities
- Responsible for the launch of new content to brands’ product listings on the world’s leading marketplaces – including the preparation of content and upload
- Editing and maintaining live product listings to ensure they’re up-to-date and performing their best at all times
- Day-to-day monitoring of listings and online sales data to proactively identify issues and seek out new opportunities
- Daily, weekly, and monthly checks on client accounts e.g. Amazon Seller Central, Amazon Vendor, eBay
- Content auditing to review account and listing quality e.g. product titles, bullet points, descriptions, videos, keywords and other product details as e-commerce best practice changes/to assist in strategic planning
- Maintain, update and build enhanced brand content on marketplaces e.g. Stores, A+, Brand Stories and more – on and off Amazon!
- Editing photography and design content e.g. artworking amends, resizing/enhancing and uploading visuals in line with best practices to improve the visual appearance of listings and increase conversion rates
- Writing product titles and making copy edits to improve listing SEO and readability
- You’ll also get an opportunity to take on ad hoc technical duties e.g. keyword research and hands-on support to the operations team during peak sales periods
- Assist the agency’s Senior Content Specialist with the delivery of the agency’s marketing plan e.g. website maintenance, PPC, SEO/SEM, email campaign preparation, social media management, new service launches, research projects
- Keep up to date with Amazon’s best practices, new trends and platform updates
- You will work on other various tasks to assist other departments where needed e.g. solving issues with the assistance of Amazon Seller Support and liaising with our technical support team
attributes sought
- Educated to Degree level is desirable but not essential
- At least 1 year experience in a digital marketing discipline
- Experience working with CSMs (content management systems)
- Basic knowledge of digital/ecommerce/SEO practices
- High attention to detail (with an eye that is quick to spot and react to errors)
- Self-motivated, detailed, and responsible
- Organised and able to multitask (you will be managing multiple product inventories belonging to a number of brands)
- Confident in prioritising tasks and able to meet deadlines
- An active interest in and basic knowledge of Amazon, eBay and other eCommerce platforms
- Proficient in Apple/Microsoft office and the Adobe suite
- Time management and efficiencies
- Good knowledge of English
- Desire to learn new skills
- Customer service experience with excellent communication skills
- Inventive and proactive in designing and implementing new processes to continually streamline the department and suggest new ideas on a regular basis
Client Services Manager
Responsibilities include:
The Client Services Manager position is pivotal in the delivery of services to a portfolio of marketplace amp’s clients. You will oversee multiple accounts, anticipate and manage the resolution of operational issues and lead and drive growth strategies. You’re a confident and engaging presenter and love nothing more than presenting and pitching in new ideas, selling in services and liaising with your clients.
You’ll be supported by our team of account executives and collaborate internally with our Sales, Operations and Content teams with onboarding new clients and solution adoption, and to develop growth strategies for their businesses.
Responsibilities include:
- Working cross-functionally to deliver services in the agreed time frame and according to client expectations
- Understanding client roadmaps and ensuring needs are anticipated / opportunities are identified
- Responsible for owning and resolving a wide range of requests and account issues
- Independently proposes, develops and leads cross-functional solutions to solve client requests
- Responsible for client satisfaction for a portfolio of clients measured via client surveys and other methodology
- Understanding contractual agreements. Promoting and ensuring contract adherence
- Managing client meetings and Quarterly Business Reviews
Requirements:
- Degree level qualification, or equivalent experience
- Experience in managing multiple accounts and e-commerce strategies, including Amazon and eBay
- Experience in a senior level CSM equivalent role
- Attention to detail and ability to multi-task and prioritise at any one time as issues arise
- Commercially aware and able to chase KPI targets as part of a team
- Highly organised, with attention to detail and a dedication to resolving issues
- Able to plan, execute and manage high volumes of work
- Requires a high level of analysis, judgment, negotiation and problem-solving skills
PPC Executive
Here at marketplace amp, we’re on the hunt for an uber-talented PPC Executive with a real thirst for e-commerce! A brilliant opportunity for a proactive and driven individual!
The PPC Executive will be a key member of the Operations team and will work closely with the agency’s Performance Marketing Manager.
Responsibilities include:
- Supporting day to day running of Paid Search and shopping: including daily reporting, and daily account checks
- Managing daily spend through manual, automated and machine learning led optimisation, in line with targets and monthly budgets
- Creating and structuring advertising Campaigns
- Performing keyword research
- Optimising existing campaigns for ROI
- Performance reporting & data analysis
- Monitoring and optimising campaign spending, keyword bids, negative keywords and campaign targeting
- Measuring and reporting on the progress of PPC campaigns A-B testing ads
Requirements:
- Degree level qualification, or equivalent experience
- A basic understanding of core concepts e.g match types, customer journeys, application of negative keywords and bids
- Excellent time management, organisation and communication skills (in writing and in-person)
- Awesome problem-solving skills
- A team player mentality!
- An analytical mind, able to process and understand data
- Intermediate (or higher!) excel skills
- (Ideally) experience in running Googles ads, Bing or Amazon
e-commerce account executive
If you have at least two years’ experience within the paid search environment/e-commerce/Amazon/eBay market, ideally within the retail industry, working with large budgets in a target-driven environment, then what are you waiting for, we have a role for you!
Do you have an:
- Outstanding ability to think analytically, identify and resolve problems?
- Ability to multitask, keen organisation skills and good with numbers?
- Ambitious and entrepreneurial mind, motivated and driven by high growth within the online retail industry?
- A degree (or equivalent) in a marketing/e-commerce-related field?
- At least 2 years’ experience within the paid search environment/e-commerce/Amazon market, ideally within the retail industry, working with large budgets in a target-driven environment?
- An awesome track record of managing AdWords, Amazon Sponsored and social campaigns?
- Outstanding proficiency in Excel, think functions, formulas and tables?
- Ability to think outside of the box and implement creative thinking when faced with a problem to identify the issues and present solutions
The core duties of the role include:
- Conducting keyword research
- New item creation
- Raising support tickets
- Variation set up
- Market research
- Competitor research
- Campaign creation
- Optimising and reporting on Ad performance
- Managing FBA shipments
- Generating regular reports for all relevant metrics
- eBay listing optimization
junior designer
As a junior designer at marketplace amp, you’ll be an ambitious and creative individual who is keen to create great designs and visuals that engage shoppers online, empowering them to buy our clients’ products on the world’s leading marketplaces!
You’ll play a key role in creating and maintaining a range of product-focused images for e-commerce sites to help AMPlify our clients’ sales. Alongside this, you’ll be helping your Senior Designer by pitching in creative ideas to help drive online sales on a variety of platforms and supporting clients with their UX experience too.
In this role you’ll be a key member of the Content Team, directly reporting to our Senior Designer.
detailed responsibilities
- Creating, preparing, proofing and checking artwork; working on multiple projects simultaneously
- Working on projects with the Senior Designer to produce unique design executions across all online collateral including homepages, landing pages, editorial features, newsletters, video, blogs, social media, banners, product images and translate to mobile and tablet format
- Able to undertake editing, colour correcting, cropping, retouching and adding photo effects to images
- Creating designs according to detailed specifications and improving design tasks
- Taking client-approved design concepts and rolling them out across multiple products for some of the world’s much-loved leading brands!
- Assisting the Senior Designer with the upkeep of all brand assets; updating product listings on a daily basis
- Insightful and have a user understanding of UX/UI, creating engaging on-brand user experiences – paying attention to usability and site functionality. You’ll be keen to propose new solutions to optimise the user journey/listings
- Delivering results under tight deadlines in a fast-paced but rewarding environment
- Shadowing the Senior Design to develop and learn new skills that can be applied to creating content for our clients
- Support content creators with proofreading and getting involved with content reviews, auditing and creating reports
- Helping with creating video content/animations and static content
- Brainstorming and mocking up ideas
- Checking that artwork is delivered according to our clients’ brand identity
- Adapting artwork based on feedback from clients and the Senior Designer
attributes sought
- 1 or more years of experience as a graphic designer
- Bachelor’s or equivalent degree in Design or related field or equivalent professional experience within the design field
- An online portfolio or samples of work demonstrating a history of creating customer-focused, intuitive designs using best practices for usability
- Strong skills in Adobe software (Photoshop, Illustrator)
- Strong understanding of Apple presentation software (Keynote etc)
- Ability to read and understand brand guidelines, and manage design assets
- Creative vision and meticulous attention to detail
- A flexible & resilient approach to briefs
- An effective time manager, able to manage multiple projects and work to tight deadlines
- Organised and able to multitask (you will be managing multiple projects across a number of brands)
- Experience with CSMs (content management systems)
- Self-motivated, detailed, and responsible
- Inventive and proactive in suggesting new ideas on a regular basis
- Knowledge of Amazon content and other marketplaces requirements an advantage
- A basic understanding of designing for mobile, UX/UI and knowledge of wireframe design
- Strong communication, presentation, and storytelling skills with a strong eye and all-round obsession over detail, maintaining 100% brand standards at all times
- Be a natural creative who listens to team members, questions and delivers clearly articulated design rationale
- You love keeping up-to-date with digital innovations and competitors to help inform and design innovative ideas
Apply today!
